There are six steps in the registration process. NDIS registration for RAC providers involves a Certification Audit.
What is a Certification Audit?
Generally, this is a detailed audit including reviews of your self-assessment, your policies and procedures, records, site visits and interviews with a representative range of workers and NDIS participants.
NDIS audits are proportionate and focus on the NDIS participants you support – not other residents in your facility.
There are two stages of Certification Audits - Stage 1 and Stage 2
Stage 1 audit: This is sometimes called a desktop audit or a document review. This stage usually takes place off-site. It includes a review of your documentation to ensure you have adequate systems in place to promote quality and safety under the NDIS Practice Standards.
Stage 2 audit: This is usually conducted on-site and evaluates the ‘effectiveness and implementation’ of your systems in addressing the relevant modules of the NDIS Practice Standards including the experience of NDIS participants in receiving the NDIS funded services for which you are seeking registration.
Basically, it looks at whether you are doing what you say you will in your policies and procedures.
How often do certification audits take place?
NDIS registration is typically a three-yearly cycle, which includes:
• an initial certification audit (includes Stages 1 and 2);
• an 18 month mid-term review (a monitoring audit);
• the next cycle commences with a recertification audit as part of an application for re-registration three years from the date of your registration by the NDIS Commission.
|Step||Description of what is involved|
|Step 1: Registration||Preparing for application submission:
|Step 2: Select an Approved Quality Auditing body||
The NDIS Commission’s system generates an Initial Scope of Audit document which:
Select an Audit Body from the list of Approved Quality Auditors (get quotes from a number of approved quality auditors).
|Step 3: Stage 1 Certification Audit||
|Step 4: Stage 2 Certification Audit||
|Step 5: Registration decision||
|Step 6: Compliance||