Compliance and enforcement actions

On 20 February 2026, the banning order made on 27 August 2025 was varied under section 100 of the NDIS Act to prohibit Ms Christine Coop from engaging in the provision of NDIS supports and services to people with disability in the National Disability Insurance Scheme (NDIS), including: 

a) Providing or being involved or assisting in the provision, to any NDIS Participant, of any support or supports under a Participant’s Plan; 

b) Providing or being involved or assisting in the provision, to any NDIS Participant, of any service or services under a Participant’s Plan;

c) Engaging in any work or providing or performing any service or services (whether paid or unpaid), for or on behalf of any NDIS Provider, which may occasion any personal contact between you and a NDIS Participant. 

Further information: The banning order was made on the basis that a delegate of the Commissioner reasonably believes that Christine Coop contravened section 73V of the NDIS Act by, in connection with providing NDIS supports and services, “failing to provide supports and services in a safe and competent manner with care and skill”; and by “failing to take all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of people with disability.”, as required under section 6(1)(d) of the NDIS (Code of Conduct) Rules. 

The variation of the banning order takes effect 5:00pm AEST on 25 February 2026 and was made as a result of an internal review decision upon request by Christine Coop’s legal representation.