Compliance and enforcement actions

On the 30 June 2025, a notice to refuse the application to be a registered NDIS Provider was issued to Sms Care Aus Pty Ltd on the basis that a delegate of the Commissioner reasonably believes that Sms Care Aus Pty Ltd has not:

• been assessed by an approved quality auditor as meeting the applicable standards and other requirements prescribed by the NDIS Practice Standards as prescribed in paragraph 73E(1)(c) of the National to Disability Insurance Scheme Act 2013 (NDIS Act)
• demonstrated suitability to provide supports or services to people with disability as prescribed in paragraph 73E(1)(d) of the NDIS Act.

More specifically, the failure by Sms Care Aus Pty Ltd to complete a re-registration audit.
The refusal takes effect from 5 pm on 30 June 2025.

Registration Group
104 high intensity daily personal activities; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 110 specialist positive behaviour support; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 120 household tasks; 125 participation in community, social and civic activities; 128 therapeutic supports; 136 group and centre‑based activities;