Apply for access to the Worker Screening Database

Request access to the NDIS Worker Screening Database

The NDIS Worker Screening Database is an important tool that enables providers, self-managed and plan-managed participants to stay informed about the screening status of workers they employ, or otherwise engage, to provide NDIS supports and services. Unregistered NDIS providers, self-managed and plan-managed participants need to request access to the NDIS Worker Screening Database.

Please note that this is not an application for an NDIS Worker Screening Check. To apply for an NDIS Worker Screening Check visit the state or territory government agency in the jurisdiction that you live or intend to work in.

Who can request access to the NDIS Worker Screening Database?


Unregistered NDIS providers and NDIS participants who either self-manage their NDIS plan or are plan managed can request access to the NDIS Worker Screening Database.

Unregistered NDIS providers can decide whether to require the workers that they employ or otherwise engage to obtain a clearance.

Self-managed and plan-managed NDIS participants can also individually decide if they require workers of unregistered NDIS providers or other individuals who provide supports and services to them to undertake a NDIS Worker Screening Check.

NDIS providers that are registered or have at some point been registered with the NDIS Quality and Safeguards Commission (e.g. providers that are ‘expired’) will automatically have access to the NDIS Worker Screening Database and can log in via the NDIS Commission Portal. Registered NDIS providers are required, as a condition of their registration, to ensure their workers have a NDIS Worker Screening Check clearance if they are engaged in certain roles (called ‘risk assessed role’).

If you have applied to become a registered NDIS provider and require access to the NDIS Worker Screening Database, email us at nwsd@ndiscommission.gov.au for assistance.

Why should I request access to the NDIS Worker Screening Database?


By requesting access you will be able to use the NDIS Worker Screening Database to:

  • Help progress a worker’s application for the NDIS Worker Screening Check: The database asks you to verify that a worker is, or intends to begin, working for you. Once you have done this, the worker’s NDIS Worker Screening Check will then progress to assessment by a state or territory worker screening unit.
  • Stay informed about the screening status of workers: The database will link workers to you or your organisation so that you can:
    • view their current NDIS Worker Screening Check status and eligibility to work in roles that require a NDIS Worker Screening Check; and
    • receive email updates on changes to their NDIS Worker Screening Check status.

 

Your role in the NDIS Worker Screening Check application process


A worker applying for the NDIS Worker Screening Check must nominate an NDIS provider, self-managed and/or plan-managed participant to verify that they currently (or intend to) employ or otherwise engage the worker to deliver NDIS-funded supports and services.

By accessing the NDIS Worker Screening Database, registered and unregistered NDIS providers, and self-managed and plan-managed participants will be able to verify a worker’s application for an NDIS Worker Screening Check. Once a worker’s application is verified it will progress for screening.

If a worker’s application is not verified, the worker will not be screened and their application may be cancelled.

How to request access to the NDIS Worker Screening Database

 

  1. Unregistered providers and self or plan-managed participants who employ screened workers can apply for access to the NDIS Worker Screening Database via the Portal.
  2. Ensure you have a PRODA account, or register for one (you will need this to access the NDIS Worker Screening Database).
    • Please ensure that the primary key contact email address you use matches the email address you use to register for PRODA. You can change your key contact email address once your access is finalised – refer to the Quick Reference Guide about updating email preferences.
  3. Complete the form via the Portal to request access to the NDIS Worker Screening Database.
    • If you have applied to become a registered NDIS provider and require access to the NDIS Worker Screening Database, do not complete this form. Email us at nwsd@ndiscommission.gov.au for assistance.
    • You will be asked to provide a business address on the form. The address provided will be visible to employees who are seeking access to the NDIS Worker Screening Database on behalf of an organisation.  Please enter a postal address, or suburb and state only, if you do not have a business address.
  4. Your request for access will be reviewed.
  5. You will receive an email with an outcome. If your application is approved, you will receive instructions on how to login to the NDIS Worker Screening Database.

How to log into the NDIS Worker Screening Database

  • Go to the NDIS Commission Portal and select ‘Login with PRODA’.
  • On the ‘Portal entry point’ screen select the appropriate ‘Provider name’ and ‘Registrant’ or ‘Worker Screening Officer’ as the ‘Role’. 
  • Select the ‘Worker Screening’ tile.
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How to give other staff access to the NDIS Worker Screening Database

  • Go to the NDIS Commission Portal and select ‘Login with PRODA’.
  • On the ‘Portal entry point’ screen select ‘Authorised access delegate’ as the ‘Role’.
  • Add a new staff member, or edit the access of existing staff members.
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Refer to the Quick Reference Guide which sets out how to log into the NDIS Worker Screening Database and manage the access for staff.

Ensure the right people in your organisation receive email updates about workers

You can set email preferences to ensure that the appropriate staff receive notifications about the NDIS Worker Screening check for your workers.

To set email preferences, access the NDIS Commission Provider Portal and go to the ‘Email preferences’ tile. A list of category descriptions including ‘NDIS Worker Screening’ will display at the top of the screen.

If a staff member requires ‘NDIS Worker Screening’ email notifications, ensure they are included on the list and have ‘Worker screening’ recorded in the ‘Category’ column. If they do not, ‘Add’ them.

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Please note that each registered NDIS provider requires a default recipient for all notifications. Even if you add additional staff that have the ‘NDIS Worker Screening’ category in email preferences, the default recipient will continue to receive the notifications.

Refer to the Quick Reference Guide which sets out how to log into the NDIS Worker Screening Database and manage the access for staff.

How to find your Employer ID so a worker can select you on their NDIS Worker Screening Check application

When a worker applies for an NDIS Worker Screening Check they will be required to select an employer who they intend to deliver NDIS services or supports for, to verify their application. The worker may need your Employer ID to be able to select you on their application.

To find your Employer ID, go to the NDIS Commission Provider Portal and select the ‘My Registration’ tile. The Employer ID is your Registration ID which will display in the top left hand corner.

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Related resources

Quick Reference Guide: Self-managed participant - Request access to the NDIS Worker Screening Database (NWSD)

 

This quick reference guide describes how a registered NDIS provider can access the NDIS Worker Screening Database (NWSD), manage access to the NWSD for their staff and set email preferences.