Skip to main content
Header
1800 035 544
Languages
Portals
Portals
Portals sub-menu
Portals
Registered NDIS providers
Self-managed NDIS participants
Unregistered NDIS providers
Government agencies
Quality auditors
Applications Portal
Search
- type text, then press Enter to search. Alternatively, press one of the results below the input field, then press Enter to search.
Search
Header
1800 035 544
Languages
Search
- type text, then press Enter to search. Alternatively, press one of the results below the input field, then press Enter to search.
Search
Main navigation
For participants
Back to
Back to
For participants
Make a complaint
Back to
Back to
Make a complaint
Compliance, enforcement and powers to investigate
Timelines and resolution of complaints
How to make a complaint
Make a complaint form
Understanding the complaints process
Types of complaints handled by the Commission
Get help
Back to
Back to
Get help
Disability Advocacy Finder
How an advocate can help you
How the NDIS Commission can help you
Lodge an Freedom of Information (FOI) request
What we do (Easy Read)
Your rights
Back to
Back to
Your rights
Make it known, make it better resources
Speak Up resources
NDIS provider register and compliance and enforcement actions
Back to
Back to
NDIS provider register and compliance and enforcement actions
NDIS audit information for participants
Self-managed NDIS participants
Back to
Back to
Self-managed NDIS participants
Self-managed NDIS participants portal login
Worker screening information (self-managed participants)
Find a registered provider
Participant Information Pack
Incidents and behaviour support
Back to
Back to
Incidents and behaviour support
Understanding behaviour support and restrictive practices – for participants
Back to
Back to
Understanding behaviour support and restrictive practices – for participants
Participant Fact Sheets for Behaviour Support
Incident reporting
Back to
Back to
Incident reporting
Incident management and reportable incidents
NDIS participants in residential aged care
For providers
Back to
Back to
For providers
Registered NDIS Providers
Back to
Back to
Registered NDIS Providers
NDIS Code of Conduct
Registered provider obligations and requirements
Back to
Back to
Registered provider obligations and requirements
Changes to classes of support (registration groups) or service delivery
NDIS Worker Screening Check
Providers of personal supports: Additional condition of registration
Worker screening requirements (registered NDIS providers)
Reportable incidents
Renewing registration
Provider obligations and requirements
Back to
Back to
Provider obligations and requirements
Key personnel
NDIS practice standards
Back to
Back to
NDIS practice standards
NDIS Practice Standards and Quality Indicators
New NDIS Practice Standards and Quality Indicators
Notice of changes and events
Provider Information Pack
Providers of personal supports
Residential aged care provider obligations
Understanding what is involved in an audit
Unregistered provider obligations
Residential Aged Care Provider Toolkit
Sign into the portal
Complaints and Incidents
Back to
Back to
Complaints and Incidents
Notify us about a reportable incident
Resources to support incident reporting, management and prevention
Managing complaints
Back to
Back to
Managing complaints
Complaints case studies
Managing incidents
Back to
Back to
Managing incidents
Incident management (all providers)
Incident Management System Guidance
Reportable incidents [registered providers]
Becoming a registered provider
Back to
Back to
Becoming a registered provider
Apply for registration
Registration requirements, process and timeline
Understanding the different types of providers
Provider Information Pack
Understanding behaviour support and restrictive practices - for providers
Back to
Back to
Understanding behaviour support and restrictive practices - for providers
National implementation of behaviour support practitioner suitability assessments
Reporting the use of regulated restrictive practices
Restrictive practice guide to safe transportation
The Positive Behaviour Support Capability Framework
Self-assessment Resource Guide for the Positive Behaviour Support Capability Framework
Submitting behaviour support plans and reports
Behaviour support practitioner suitability assessment and application process - Frequently asked questions
Medication purpose form
Submitting behaviour support plans and reports
Self-assessment Resource Guide for the Positive Behaviour Support Capability Framework
Your state/territory
Back to
Back to
Your state/territory
ACT
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
For workers
Back to
Back to
For workers
Worker training modules and resources
Back to
Back to
Worker training modules and resources
Practice Alerts
Worker Orientation Module
Supporting effective communication
Supporting safe and enjoyable meals
Mealtime support - resources and guidance
New Worker NDIS Induction Module
eLearning Module Support
NDIS Workforce Capability Framework
Worker obligations
Worker Screening
Back to
Back to
Worker Screening
Applying for a worker screening check
Worker screening transitional and special arrangements
NDIS Worker Screening Check
Where to apply for worker screening
Registered provider obligations and requirements
Resources
Back to
Back to
Resources
Find assistance
Back to
Back to
Find assistance
Find a registered provider
Find an advocate
Find an auditor
Language and formats
Back to
Back to
Language and formats
Arrange an interpreter
Aboriginal & Torres Strait Islander resources
Back to
Back to
Aboriginal & Torres Strait Islander resources
Aboriginal and Torres Strait Islander Participant Information Pack – individual fact sheets
Complaints about NDIS services – Aboriginal and Torres Strait Islander participants
Participant Information Pack – Aboriginal and Torres Strait Islander
In your language
Back to
Back to
In your language
Sūrāyē/Assyrian
Türkçe/Turkish
español/Spanish
دری/Dari
ចក្រភពខ្មែរ/Khmer
한국어/Korean
Auslan
Français / French
Italiano / Italian
Samoa / Samoan
Tagalog / Filipino
Tiếng Việt / Vietnamese
Ελληνικά / Greek
македонски / Macedonian
العربية / Arabic
हिंदी / Hindi
简体中文 / Chinese - Simplified
繁體中文 / Chinese - Traditional
Glossary of terms
Easy Read information
Fact sheets and guides
Back to
Back to
Fact sheets and guides
Behaviour support template
NDIS Commission Portal Quick Reference Guides
TelePBS
Digital Media and Printable Resources
Back to
Back to
Digital Media and Printable Resources
Videos and Podcasts
Posters and other printable resources
Webinars
Participant Resources
Back to
Back to
Participant Resources
Make it known, make it better
Speak up resources
SAFEGuard Newsletter
List of registered providers
Provider and Worker Resources
Back to
Back to
Provider and Worker Resources
Evidence Summaries
Provider spotlight
Practice Alerts
Provider Newsletters and alerts
Resources to support incident management
Reports, Policies and Frameworks
Back to
Back to
Reports, Policies and Frameworks
Research: deaths of people with disability
Back to
Back to
Research: deaths of people with disability
2019 Report: Scoping review of causes and contributors to deaths of people with disability in Australia
2020 Report: Mortality patterns among people using disability support services in Australia
NDIS Commission Activity Reports
Inquiries and reviews
Back to
Back to
Inquiries and reviews
About own motion inquiries
Final report of the consultation with stakeholders for the NDIS Commission regarding Regulatory Recommendation 2 in the Robertson Review into circumstances relating to the death of Ann-Marie Smith
Independent review into the circumstances relating to the death of Ann-Marie Smith
Own Motion Inquiry into Aspects of Supported Accomodation in the NDIS
Own Motion Inquiry into Platform Providers Operating in the NDIS Market
Disability Royal Commission
Grants
COVID-19 resources and information
Back to
Back to
COVID-19 resources and information
COVID-19 Frequently Asked Questions
COVID-19 Information for people with disability
COVID-19 Information for providers
COVID-19 Resources for workers
COVID-19 Vaccine Information for people with disability
COVID-19 Vaccine Information for providers
Notification of event form - COVID-19 (registered providers)
Worker vaccination
Portal logins
About
Back to
Back to
About
Who we are
Back to
Back to
Who we are
APS Employee Census
Our Commissioner
Our Consultative Committees
Our Minister
Our leadership team
What we do
Back to
Back to
What we do
Commissioner’s functions
NDIS Market Oversight
What we do (Easy Read)
Compliance and Enforcement
Back to
Back to
Compliance and Enforcement
Compliance actions against providers and individuals
Our compliance and enforcement approach
Unregistered provider obligations
Compliance, enforcement and powers to investigate
Making a complaint
Back to
Back to
Making a complaint
Making a complaint about a provider
Back to
Back to
Making a complaint about a provider
Complaints and Feedback Policy (Easy Read)
Complaints and Feedback Policy
Making a complaint about the NDIS Commission
Legislation, rules and policies
Back to
Back to
Legislation, rules and policies
Commonwealth Child Safe Framework
Compliance and Enforcement Policies
Gifts and benefits Register
NDIS Commission Complaints and Feedback Policy
National Disability Insurance Scheme (Quality and Safeguards Commission) Rules Summary
Privacy Collection Statement
Privacy Impact Assessment
Privacy Policy
Procedures for determining breaches of the Australian Public Service Code of Conduct and for determining sanction
Public interest disclosures
Subpoenas, Notices to produce and Summons to produce
NDIS Code of Conduct
Corporate documents
Back to
Back to
Corporate documents
2022 – 2027 Strategic Plan
Audit and Risk Committee Charter
Media and News
Career opportunities
Contact us
Make a complaint
Portals
Portals
Portals sub-menu
Portals
Registered NDIS providers
Self-managed NDIS participants
Unregistered NDIS providers
Government agencies
Quality auditors
Applications Portal
Make a complaint
Main navigation
For participants
Back to
Back to
For participants
Make a complaint
Back to
Back to
Make a complaint
Compliance, enforcement and powers to investigate
Timelines and resolution of complaints
How to make a complaint
Make a complaint form
Understanding the complaints process
Types of complaints handled by the Commission
Get help
Back to
Back to
Get help
Disability Advocacy Finder
How an advocate can help you
How the NDIS Commission can help you
Lodge an Freedom of Information (FOI) request
What we do (Easy Read)
Your rights
Back to
Back to
Your rights
Make it known, make it better resources
Speak Up resources
NDIS provider register and compliance and enforcement actions
Back to
Back to
NDIS provider register and compliance and enforcement actions
NDIS audit information for participants
Self-managed NDIS participants
Back to
Back to
Self-managed NDIS participants
Self-managed NDIS participants portal login
Worker screening information (self-managed participants)
Find a registered provider
Participant Information Pack
Incidents and behaviour support
Back to
Back to
Incidents and behaviour support
Understanding behaviour support and restrictive practices – for participants
Incident reporting
NDIS participants in residential aged care
For providers
Back to
Back to
For providers
Registered NDIS Providers
Back to
Back to
Registered NDIS Providers
NDIS Code of Conduct
Registered provider obligations and requirements
Reportable incidents
Renewing registration
Provider obligations and requirements
Sign into the portal
Complaints and Incidents
Back to
Back to
Complaints and Incidents
Notify us about a reportable incident
Resources to support incident reporting, management and prevention
Managing complaints
Managing incidents
Becoming a registered provider
Back to
Back to
Becoming a registered provider
Apply for registration
Registration requirements, process and timeline
Understanding the different types of providers
Provider Information Pack
Understanding behaviour support and restrictive practices - for providers
Back to
Back to
Understanding behaviour support and restrictive practices - for providers
National implementation of behaviour support practitioner suitability assessments
Reporting the use of regulated restrictive practices
Restrictive practice guide to safe transportation
The Positive Behaviour Support Capability Framework
Self-assessment Resource Guide for the Positive Behaviour Support Capability Framework
Submitting behaviour support plans and reports
Behaviour support practitioner suitability assessment and application process - Frequently asked questions
Medication purpose form
Submitting behaviour support plans and reports
Self-assessment Resource Guide for the Positive Behaviour Support Capability Framework
Your state/territory
Back to
Back to
Your state/territory
ACT
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
For workers
Back to
Back to
For workers
Worker training modules and resources
Back to
Back to
Worker training modules and resources
Practice Alerts
Worker Orientation Module
Supporting effective communication
Supporting safe and enjoyable meals
Mealtime support - resources and guidance
New Worker NDIS Induction Module
eLearning Module Support
NDIS Workforce Capability Framework
Worker obligations
Worker Screening
Back to
Back to
Worker Screening
Applying for a worker screening check
Worker screening transitional and special arrangements
NDIS Worker Screening Check
Where to apply for worker screening
Registered provider obligations and requirements
Resources
Back to
Back to
Resources
Find assistance
Back to
Back to
Find assistance
Find a registered provider
Find an advocate
Find an auditor
Language and formats
Back to
Back to
Language and formats
Arrange an interpreter
Aboriginal & Torres Strait Islander resources
In your language
Glossary of terms
Easy Read information
Fact sheets and guides
Back to
Back to
Fact sheets and guides
Behaviour support template
NDIS Commission Portal Quick Reference Guides
TelePBS
Digital Media and Printable Resources
Back to
Back to
Digital Media and Printable Resources
Videos and Podcasts
Posters and other printable resources
Webinars
Participant Resources
Back to
Back to
Participant Resources
Make it known, make it better
Speak up resources
SAFEGuard Newsletter
List of registered providers
Provider and Worker Resources
Back to
Back to
Provider and Worker Resources
Evidence Summaries
Provider spotlight
Practice Alerts
Provider Newsletters and alerts
Resources to support incident management
Reports, Policies and Frameworks
Back to
Back to
Reports, Policies and Frameworks
Research: deaths of people with disability
NDIS Commission Activity Reports
Inquiries and reviews
Disability Royal Commission
Grants
COVID-19 resources and information
Back to
Back to
COVID-19 resources and information
COVID-19 Frequently Asked Questions
COVID-19 Information for people with disability
COVID-19 Information for providers
COVID-19 Resources for workers
COVID-19 Vaccine Information for people with disability
COVID-19 Vaccine Information for providers
Notification of event form - COVID-19 (registered providers)
Worker vaccination
Portal logins
About
Back to
Back to
About
Who we are
Back to
Back to
Who we are
APS Employee Census
Our Commissioner
Our Consultative Committees
Our Minister
Our leadership team
What we do
Back to
Back to
What we do
Commissioner’s functions
NDIS Market Oversight
What we do (Easy Read)
Compliance and Enforcement
Back to
Back to
Compliance and Enforcement
Compliance actions against providers and individuals
Our compliance and enforcement approach
Unregistered provider obligations
Compliance, enforcement and powers to investigate
Making a complaint
Back to
Back to
Making a complaint
Making a complaint about a provider
Making a complaint about the NDIS Commission
Legislation, rules and policies
Back to
Back to
Legislation, rules and policies
Commonwealth Child Safe Framework
Compliance and Enforcement Policies
Gifts and benefits Register
NDIS Commission Complaints and Feedback Policy
National Disability Insurance Scheme (Quality and Safeguards Commission) Rules Summary
Privacy Collection Statement
Privacy Impact Assessment
Privacy Policy
Procedures for determining breaches of the Australian Public Service Code of Conduct and for determining sanction
Public interest disclosures
Subpoenas, Notices to produce and Summons to produce
NDIS Code of Conduct
Corporate documents
Back to
Back to
Corporate documents
2022 – 2027 Strategic Plan
Audit and Risk Committee Charter
Media and News
Career opportunities
Contact us
Make a complaint
Registered providers
Home
·
For providers
·
Registered providers
Listen
Print
