From 12 October 2026 there are two provider portals
You will use the existing portal and the new NDIS Commission Portal. Start anything new in the new portal. Finish work you already had underway.
See Which portal do I use?
Users will be unable to perform automated postal address searches in the new NDIS Commission portal between 8:15 pm and 11:15 pm AEDT on 4 November. If you have any questions about this system maintenance, please submit your enquiry through the NDIS Commission portal technical help form.