Registered providers

The NDIS Quality and Safeguards Commission is a national independent body working with NDIS providers to deliver a consistent approach to the quality and safety of services and supports delivered to participants.

The NDIS Commission’s registration and regulatory system reduces duplication and streamlines quality and safeguards functions into a single body. This NDIS Commission is working closely with the NDIA and the states and territories to help make the transition as smooth as possible.

The NDIS Commission has been operating in New South Wales (NSW) and South Australia (SA) since 1 July 2018; and the Australian Capital Territory (ACT), Northern Territory (NT), Queensland (QLD), Tasmania (TAS) and Victoria (VIC) since 1 July 2019. The NDIS Commission will commence operations in Western Australia (WA) on 1 December 2020.

Until the NDIS Commission begins operating in each state and territory, the National Disability Insurance Agency (NDIA) will continue to manage provider registrations for that area.

If you would like to learn more before the NDIS Commission launches in your location, information about start dates, information sessions and provider responsibilities is available.

Registered NDIS providers

For existing registered NDIS service providers in NSW, SA, ACT, NT, QLD, TAS and VIC:

  • has automatically transferred from the National Disability Insurance Agency (NDIA) to the NDIS Commission
  • you must renew your registration within the date shown on your certificate of registration to maintain your registration status with the NDIS Commission
  • if you need to change any aspect of your existing registration, please contact the NDIS Commission to discuss making a variation to your registration.

New provider registrations

To register as an NDIS provider in all states excepting WA, complete the online registration application.

If you applied to the NDIA for registration in NSW and/or SA and were not approved prior to 1 July 2018, you will need to submit a new online registration application directly to the NDIS Commission.

If you applied to the NDIA for registration in ACT, NT, QLD, TAS and/or VIC were not approved prior to 1 July 2019, you will need to submit a new online registration application directly to the NDIS Commission.

NDIS providers in the ACT, NT, QLD, TAS, and VIC

If you are an existing provider registered with the NDIA your registration will automatically transfer from the NDIA to the NDIS Commission when the NDIS Commission begins operating in your state or territory. You do not need to do anything for this to happen. However, we encourage you to review your contact details and registration groups in the NDIA’s myplace provider portal to ensure we transfer the correct information.

NDIS providers who operate in multiple states or territories

As the NDIS Commission has now commenced in every state and territory excepting WA, a single registration applies to a provider delivering in all states and territories excepting WA. This means if you deliver supports and services in WA and other states or territories you may hold some registrations with the NDIA and some with the NDIS Commission until the NDIS Commission begins operating in WA.

New NDIS providers

The National Disability Insurance Agency (NDIA) will continue to manage provider registrations and renewals until the NDIS Commission begins operating in your state or territory. Find out more on the new providers page.