Compliance and enforcement actions

On 7 April 2025 a banning order was made under 73ZN(2)(a)(iii)  of the NDIS Act] of the National Disability Insurance Scheme Act 2013 . The banning order prohibits Melissa Robyn Smits from: 

1. Being engaged, or otherwise employed, in any role where you are solely responsible for the provision of any NDIS supports or services to NDIS participants; and
2. Having contact with NDIS participants without supervision, as part of the provision of NDIS supports or services. 

In this instance: 

3. Contact includes physical contact, face-to-face contact, oral communication, written communication and electronic communication; and
4. Supervision means direct and in-person observation. 

The banning order takes effect on 24 April 2025 at 5:00pm ACST for a period of five (5) years and operates across all States and Territories of Australia.