Compliance and enforcement actions

On 2 April 2025 a banning order was made under 73ZN(2)(a)(iii) of the NDIS Act of the National Disability Insurance Scheme Act 2013. The banning order prohibits Billie-Jo Neale-Hamilton from being involved in the provision of NDIS supports or services that involves direct contact to people with disability. 

Specifically, the Delegate made the order prohibiting Billie-Jo Neale-Hamilton from the following activities: 

1. physically touching a person with disability; or
2. having contact with multiple NDIS funded participants as part of the direct delivery of a specialist disability support or service; or
3. building a rapport with NDIS funded participants as an ordinary part of the performance of normal duties whether face-to-face, or via oral communication, written communication, or electronic communication. 

The banning order is effective for a period of five (5) years from 5:00pm ACST on 21 April 2025, across all States and Territories of Australia.