Compliance and enforcement actions

On 1 June 2023, a suspension notice was issued to Care Central Pty Ltd suspending the provider’s registration for a period of 30 days, effective from 8 June 2023. The suspension of registration was based on sections 73N(1)(a) and 73N(1)(d) of the National Disability Insurance Scheme Act 2013 (NDIS Act). This includes the grounds that, a delegate of the NDIS Commissioner, formed a reasonable belief that Care Central Pty Ltd has contravened the NDIS Act and is no longer suitable to provide supports or services to people with disability. The identified contravention of the NDIS Act was a failure to notify the Commissioner of a significant change in the organisation or governance arrangements of Care Central Pty Ltd, in accordance with section 13A of the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018. On 7 July 2023, a further suspension notice was issued to Care Central Pty Ltd, suspending the provider’s registration for a period of 30 days, effective 8 July 2023.

Registration Group
101 accommodation/tenancy assistance; 102 assistance to access and maintain employment or higher education; 103 assistive products for personal care and safety; 104 high intensity daily personal activities; 105 personal mobility equipment; 106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 111 home modifications; 112 assistive equipment for recreation; 114 community nursing care; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 118 early intervention supports for early childhood; 120 household tasks; 121 interpreting and translation; 123 assistive products for household tasks; 125 participation in community, social and civic activities; 126 exercise physiology and personal training; 127 management of funding for supports in participant plans; 128 therapeutic supports; 131 specialist disability accommodation only; 132 specialised support coordination; 136 group and centre‑based activities;