Requirement to publish an FOI disclosure log
All Australian Government agencies that are subject to the Freedom of Information Act 1982 (FOI Act) are required by section 11C to publish a freedom of information (FOI) disclosure log on their website.
The requirement to publish documents on the disclosure log does not apply to:
- personal information about any person if publication of that information would be 'unreasonable'
- information about the business, commercial, financial or professional affairs of any person if publication of that information would be 'unreasonable'
- other information covered by a determination made by the Australian Information Commissioner if publication of that information would be 'unreasonable'
- any information if it is not reasonably practicable to publish the information because of the extent of modifications that would need to be made to delete the information listed in the above dot points.
Information on the NDIS Quality and Safeguards Commission’s FOI disclosure log
The NDIS Commission’s FOI disclosure log contains the information which the Commission has provided in response to an FOI access request. This information is available for public access.
Information attached to, or referred to, in the disclosure log will generally be removed after 12 months, unless the information has enduring public value.
Accessing information on the FOI disclosure log
Information listed in the FOI disclosure log can be obtained by sending a request to the NDIS Commission FOI Coordinator by post or email at:
Postal Address:
The NDIS Commission FOI Coordinator
NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
Email: FOI@ndiscommission.gov.au.
Charges payable
The NDIS Commission may impose a charge for the cost incurred in copying, reproducing or sending requested information to you.
You will be notified if any charge is payable and required to pay the charge before the information is provided.
Copyright
If you wish to reuse the information on the FOI disclosure log, you need to consider the copyright issues. You should refer to the Copyright and Disclaimer section of this website for information about the copyright of material produced by the NDIS Commission and published on the disclosure log.
If a third party holds copyright in some of the published information, you may need to seek their permission before you can reuse that material.
NDIS Commission FOI disclosure log
FOI reference number | Date of access | FOI request | Information published in the disclosure log | Other information |
---|---|---|---|---|
(109) - 24/25 - (3) | 18 March 2025 | Number of Complaints categorised as safeguarding when transferred for compliance action from 1 January 2024 to 21 February 2025. | The information is available from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(108) - 24/25 - (3) | 17 March 2025 |
| The information is available from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(106) - 24/25 - (3) | 13 March 2025 | Please provide meeting agendas, notes taken and advice provided to SES management within the NDIS Commission arising from training requirements and policy and procedure development required. To ensure that visits to participants and providers houses for Regulatory Operations for the period 01.07.23 to 11.02.25 are conducted lawfully following training on policy and procedure | The information is available from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(105) - 24/25 - (3) | 25 February 2025 | Register of NDIS officers approved as monitoring (inspectors) and investigators who have been issued with an identification under 35(1) of the Regulatory Powers Act 2014. Number of cards not returned under 35(3) of the Act. Names should be removed as only number of those issued and number of staff in each group are required for the following staff groups:
| The information is available from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(98) - 24/25 - (3) | 25 February 2025 | Copies of all policies, policy guidance, practice guides, tools, templates and grant funded materials (i.e. information) produced since September 2022 for the purpose of lifting the capability of Behaviour Support Providers and improving the quality of NDIS plans that include a behaviour support component, along with copies of relevant project and communication plans for each product (where they exist), plus copies of reports showing relevant outcome measures achieved as a result. | The information is available from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(97) -24/25-(3) | 29 January 2025 | The travel expenses for overnight allowances (include accommodation costs) and flight costs (include the CTM and WoAG travel fees) for the following groups:
Please provide the cost totals to be presented in the yearly date range formats, for the following periods: 1 July 2021 – 30 June 2022, 1 July 2022 – 30 June 2023 and 1 July 2023 – 30 June 2024. | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(80)-24/25-(2) | 23 January 2025 | The travel expenses for overnight allowances and flight costs within the NDIS Commission for the financial years 21/22, 22/23 and 23/24 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(77) -24/25-(2) | 20 January 2025 | Access to proportion or total number of accreditation or re-accreditation audit reports received by the NDIS Quality and Safeguards Commission for Registered NDIS Providers. | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(86) -24/25-(3) | 15 January 2025 | Document showing a breakdown of the last set of management information provided to the Commissioner and SES Management as part of management briefings in regards to compliance operation tracking. To include : The most up to date numbers of current active allocated matters with regulatory operations. Unallocated matters unassigned to staff in Regulatory Operations. Please provide numbers that remain assigned to a compliance officer and remain unassigned. Please provide the age breakdown of the oldest matter and newest listed (from incident date) of unallocated active matters. | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(88) -24/25-(3) | 15 January 2025 | Document showing data for the following for NDIS Commission. Table of number of NDIS Commission staff who have separated from the Commission including through the completion of temporary s26 transfers, and those concluding non‐ongoing arrangements. Please provide a breakdown into months from July 2023 to December 2024 and APS levels 1 ‐ 6, EL1 and EL2 and all SES levels | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(78) -24/25-(2) | 20 December 2024 | Data outcomes from audit reports received during the 2023/24 financial year: **Table 1:* **Axis 1:** - Total number of audit reports received for Registered NDIS Providers accreditation or re-accreditation - Core only - Core module only without Supplementary module: High-intensity daily personal activities - Core and High Intensity - Core module with Supplementary module: High-intensity daily personal activities - Core and Implementing BSPs - Core module with Supplementary module 2A: Implementing Behaviour Support Plans - Core + HIDPA + IBSPs - Core module with Supplementary modules: High-intensity daily personal activities and Implementing Behaviour Support Plans - Core + 1 supplementary - Core module and one of the supplementary modules other than High-Intensity daily personal activities or Implementing Behaviour Support Plans - Core + 2 supplementary - Core module and two of the supplementary modules excluding those in 5 - Core + 3 supplementary - Core module and three of the supplementary modules - Core + 4 supplementary - Core module and four of the supplementary modules - Core + 5 supplementary - Core module and five of the supplementary modules - Core + 6 supplementary - Core module and all six of the supplementary modules - Supplementary - only including supplementary module(s) and not including the core module
**Axis 2:** - Total number of audit reports received for accreditation or re-accreditation which meet Axis 1 definition - Zero Non-conformity - Number of audit reports received with zero minor or major non-conformities - Minor Non-Conformity - Number of audit reports received with at least one minor non-conformity but no major non-conformities - Major Non-Conformity - Number of audit reports received with at least one major non-conformity - 1+ Elements of Best Practice - Number of audit reports received with at least one rating of 'Conformity with elements of best practice' against a Practice Standard - 5+ Elements of Best Practice - Number of audit reports received with a rating of 'Conformity with elements of best practice' for five or more of the Practice Standards - 10+ Elements of Best Practice - Number of audit reports received with a rating of 'Conformity with elements of best practice' for ten or more of the Practice Standards
**Table 2:** **Axis 1:** - Each of the Practice Standards for each of the core and supplementary modules
**Axis 2:** - Total number of audit reports containing a rating against the Axis 1 Practice Standard - Major Non-Conformity - Total number of audit reports containing a rating of Major Non-Conformity against the Practice Standard - Minor Non-Conformity - Total number of audit reports containing a rating of Minor Non-Conformity against the Practice Standard - Conformity - Total number of audit reports containing a rating of Conformity against the Practice Standard - Conformity with elements of best practice - Total number of audit reports containing a rating of Conformity with elements of best practice against the Practice Standard | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(33)-24/25-(1) | 30 September 2024 | 1. Documents relating to assessment against the Positive Behaviour Support Capability Framework. 2. Compliance matter enforcement action applied to provider who are registered for BSP group from 2022 to 2024 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(25)-24/25-(1) | 16 September 2024 | 1. Number audit reports the NDIS Commission received in 2022/2023 where the auditor recommended registration 2. Feedback and Complaints Policy October 2023 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(24)-24/25-(1) | 30 August 2024 | Documents relating to the paper published on NDIS Quality and Safeguards Commission website - Behaviour Support Plan Quality: Summary results to December 2021 dated 16/8/2022 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(20)-24/25-(1) | 26 August 2024 | Internal training package, guidelines, policy and templates material for NDIS Commission staff who release information under APP 12 of Privacy Act and Freedom of Information Act | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(124)-23/24-(4) | 4 July 2024 | Breakdown of the 2000 safeguarding matters | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI act and released in full. |
(125)-23/24-(4) | 5 July 2024 | Total staff in the NDIS Commission as at 04.06.2023 and as at 04.06.2024 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(126)-23/24-(4) | 8 July 2024 | Number of plan managers with more than 100 clients that have been subject to compliance action in the last 12 months | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(97)-23/24-(3) | 7 June 2024 | Boland Report | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(99)-23/24-(3) | 24 May 2024 | Correspondence in relation to a conference held in March 2024 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(104)-23/34-(4) | 8 May 2024 | Current Commissioner delegations for Compliance and Enforcement | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(68) -23/24-(2) | 13 February 2024 | Information concerning a particular provider | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(37) -23/24-(1) | 17 November 2023 | Information on staff turnover rates | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(53) – 23/24 - 1 | 3 November 2023 | Data on amount of NDIS Commission officers who identify as a person with disability | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(52) – 23/24 - 1 | 3 November 2023 | Number of reported allegations of psychosocial harm received from staff of the NDIS Commission between January 2022 and September 2023 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(49) -23/24-(1) | 26 October 2023 | Copy of the NDIS Commission’s Comcare Action Plan | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(49) -23/24-(1) | 26 October 2023 | Copy of the NDIS Commission’s Comcare Action Plan | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(48) – 23/24 - 1 | 24 October 2023 | Copy of the Commissioner’s diary entries for meetings with Ministers from January 2022 – September 2023 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(47) – 23/24 - 1 | 24 October 2023 | Copy of the NDIS Commission’s Psychosocial Risk Policy | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(45) -23/24-(1) | 24 October 2023 | Information on the NDIS Commission’s Conflict of Interest policy and procedure | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(35) -23/24-(1) | 1 November 2023 | Complaint data between January 21 - June 23 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(31) -23/24-(1) | 16 October 2023 | Information on registered providers under support code 0128 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(26) -23/24-(1) | 3 October 2023 | The NDIS Commission’s APS Census Results 2023 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(17) 23/24 - 1 | 28 August 2023 | List of registered NDIS providers in late 2021 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(1) 23/24 - 1 | 17 August 2023 | Correspondence between the Commissioner and Minister Shorten’s Office between 1 May 2023 and 4 July 2023 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(2) 23/24 - 1 | 17 August 2023 | Correspondence between the Commissioner and All Staff between 1 July 2022 and 1 July 2023 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(47) 22/23 - 4 | 2 August 2023 | Correspondence relating to the issuing of a Provisional Improvement Notice | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(48) 22/23 - 4 | 2 August 2023 | Correspondence relating to the Provisional Improvement Notice notice received by the Commission | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(7) 22/23-1 | 7 November 2022 | Request for further information relating to NDIS Commission Activity Report of April – June 2022. | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI Act and released in full |
(5) 22/23-1 | 31 October 2022 | Request for documents identifying data relating to to complaints and reportable incidents broken down by NDIS provider and plan management type. | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI Act and released in full |
(10) 22/23-1 | 14 October 2022 | Current list of all registered service providers | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI Act and released in full |
(3) 22/23-1 | 14 September 2022 | Documents relating to AusTender ID CN3781259 | The information is available on request from FOI@ndiscommission.gov.au | Document package released to the Applicant |
(33) 20/21-4 | 11 June 2021 | Information on communications between the NDIS Commission and certain State agencies. 4 documents concerning information sharing arrangements between the NDIS Commission and certain State agencies | The information is available on request from | One document was created under section 17 of the FOI Act and released in full. 4 documents released with some redactions of direct phone numbers and one signature |
(34) 20/21-4 | 17 May 2020 | Document with number of complaints made to NDIS Commission between 1 July 2018-31 December 2020 | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI Act and released in full |
(32) 20/21-4 | 10 May 2021 | Collated document dealing with registration information | The information is available on request from | One document was created under section 17 of the FOI Act and released in full |
(28) 20/21-3 | 9 April 2021 | Collated document dealing with various information regarding complaints from NDIS participants in residential aged care facilities | The information is available on request from | One document was created under section 17 of the FOI Act and released in full |
(31) 20/21-3 | 6 April 2021 | Collated document dealing with compliance with section 10 of the Public Governance, Performance and Accountability Rule 2014 | The information is available on request from | One document was created under section 17 of the FOI Act and released in full |
(21) 20/21-3 | 22 February 2021 | Collated document with some unauthorised use of restrictive practice data | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI Act and released in full |
(20) 20/21-2 | 9 February 2021 | Collated document with some restrictive practice data | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI Act and released in full |
(4) 20/21-1 | 30 September 2020 | Collated document with some NDIS provider and outlet information | The information is available on request from FOI@ndiscommission.gov.au | One document was created under section 17 of the FOI Act and released in full |
(2) 20/21 | 2 September 2020 | Documents regarding reportable incidents of restrictive practices | The information is available on request from | 12 documents released in part |