Behaviour support and restrictive practices - 3

What is behaviour support and restrictive practices?

Positive behaviour support is looking at the reasons behind a person with disability's behaviour and using strategies that consider those reasons and meet the person's needs. Strategies can include: 

  • teaching the person new skills
  • making changes to their environment
  • guiding the person's support team and their practices.

Positive behaviour support is an evidence-and values-based approach that respects the dignity of the person with disability. It aims to improve the person's quality of life and access to their human rights.

Positive behaviour support strategies are documented in a behaviour support plan. Behaviour support plans sometimes also include restrictive practices.

Restrictive practices

Some behaviour support plans include restrictive practices. A restrictive practice is any action that limits a person’s human rights or freedom of movement. Restrictive practices don't meet the person's needs, don't look at the reasons for the behaviour and don't create positive long-term change.

For this reason, restrictive practices are a short-term measure to keep the person with disability or others safe while positive behaviour support strategies are put in place.

Who does positive behaviour support?

Positive behaviour support involves 3 different professions:

Implementing providers: reporting restrictive practices

Reporting the use of unauthorised restricted practices: reportable incidents

Reporting the use of authorised (regulated) restricted practices: monthly reporting

Contacts

If an NDIS Participant's life is at risk, or there's an immediate risk of harm or injury, please ring 000.

If a person with disability could be injured or harmed due to restrictive practices but it's not an emergency, inform the NDIS Commission at Report an issue about a provider or worker.

When a registered provider is using restrictive practices and a participant is at risk of harm or injury, the registered provider needs to inform the NDIS Commission as a Reportable incident.

Please report any of the following to us:

  • you're aware an unregistered NDIS provider is implementing restrictive practices
  • you're an NDIS provider and:
    • you have a participant with a behaviour support plan that contains restrictive practices, and
    • the behaviour support practitioner hasn't lodged that plan with the NDIS Commission, and
    • you’ve tried to contact practitioner and it still isn't uploaded
  • you're aware there's a registered provider who:
    • is waiting for a behaviour support plan to be developed, and
    • is using restrictive practices in the interim, and
    • isn't reporting the use of restrictive practices to the NDIS Commission as a reportable incident.

This needs to be reported because the interim restrictive practices are classified as 'unauthorised restrictive practices', and all unauthorised restrictive practices need to be reported as a reportable incident.

Please report these to behavioursupport@ndiscommission.gov.au.

Many general questions are be answered on this page. Questions about behaviour support practices that aren’t answered here can be directed to behavioursupport@ndiscommission.gov.au.

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