NDIS Commission reform hub

We’re changing the way we regulate the NDIS. This page details upcoming regulatory reform work, including consultation activities.

About the reform

The NDIS Commission is an independent Australian Government regulator. We register and regulate NDIS providers. We also work with people with disability to improve the quality and safety of their NDIS supports and services.

The Government is changing the NDIS to make it better for everyone. To do this, we want to hear your thoughts and opinions on the changes we are making.

We will put participant voices at the centre and prioritise groups most affected by reform. Our language will be accessible, clear and straight forward, and you will be able to engage in a variety of different ways. We welcome your feedback on how we can do better. 

The NDIS Commission’s Regulatory Reform Roadmap shows activities planned to support the Commission’s reform priorities until December 2025.

Reform themeTimeframe

MANDATORY REGISTRATION

  • Platform Providers
  • SIL Services
  • Support Coordination
  • From October 2024: Consultation commences and online surveys open.
  • From November 2024: Online town hall events, discussion papers released and submissions open.  
  • From December 2024 to March 2025: Regulatory forums. 
  • March 2025: Online surveys and submissions close.
  • No earlier than 1 July 2025: Platform Providers, SIL Services and Support Coordination services commence transition into mandatory registration.
NDIS ACT, RULES AND STANDARDS – quality and safeguard amendments
  • From October 2024: Consultation commences on NDIS Bill No.2.
  • From 1 November 2024: State/Territory consultation.
  • 7 November: Consultation paper released, and submissions opened.
  • From November 2024: Ministerial roundtables held, and discussion papers released.
  • 20 December 2024: Submissions on Consultation paper close.
  • Timing to be determined by Government: Exposure draft circulated for consultation.
  • Pending Government decision: NDIS Rules reviewed, Practice standards revised.
SELF-DIRECTED SUPPORTS AND NDIS PROVIDER DEFINITION
  • From November 2024: Consultation commences, discussion papers and surveys released and submissions open.
  • January 2025: Online surveys and submissions close.
  • Mid 2025: Consultation outcomes shared, and next steps announced.

What we are consulting about this month

Public consultation for NDIS Act (Bill No.2) proposed quality and safeguard amendments, mandatory registration for Platform Providers and Supported independent living (SIL) and support coordinators. 

Details on future consultation activities will continue to be added to this page so please keep checking for latest updates.

 

NDIS Act (Bill No. 2) quality and safeguard amendments. Submissions open to 20 December

The Disability Royal Commission’s Final Report highlighted the quality and safeguarding challenges that still exist for people with disability in the Australian community. 

The Minister for the National Disability Insurance Scheme and Government Services the Hon. Bill Shorten MP has announced the second part of legislative reform for the NDIS Act. The proposed changes will significantly increase protections for NDIS participants and improve the quality and safety of supports for all participants. 

A Consultation paper and FAQ document are available here.

The purpose of this consultation paper is to give you information on the proposed quality and safeguard legislative changes. We are proposing ten quality and safeguarding measures in three main areas:  

  1. Changes to the penalty framework and introducing statutory requirements;
  2. Safeguarding measures; and 
  3. Information gathering.

We invite your feedback on the proposed changes, including how we can help participants, providers and workers understand the new obligations and protections.

 

Have your say on NDIS Act (Bill No.2) - submissions open to 20 December

There are two ways that you can provide a submission:

Platform Providers mandatory registration

Platform Providers have been identified as a priority group for mandatory registration with the NDIS Commission. The NDIS Commission’s Regulatory Reform Roadmap shows the activities we have planned to support Government reform priorities over the next 12 months. No changes or transition to mandatory registration will occur before 1 July 2025.   

Platform Provider consultation will build on the significant engagement with participants, workers and Platform Providers that occurred as part of the NDIS Commission's Own Motion Inquiry into Platform Providers.  

A Consultation paper is available here

The purpose of this consultation paper is to seek community feedback about registering all Platform Providers with the NDIS Commission to deliver NDIS supports. We want to know about your thoughts on our approach to defining Platform Providers and ways to register Platform Providers that supports quality, safety, choice and innovation.  

Have your say on Platform Providers mandatory registration. Submissions open to 7 March 2025

There are two ways that you can provide a submission:
 

  • Option 1: Complete the online survey.

    For NDIS Participants and workers, the online survey will also include the option to answer questions about your experiences with Platform Providers. The survey will help to ensure we understand and can preserve what NDIS Participants and workers value the most about their engagement with Platform Providers.
     
  • Option 2: Email your written submission to consultation@ndiscommission.gov.au

From 2025, the NDIS Commission will also consult via: 

  1. Focus groups with people with disabilities.
  2. The establishment of a Platform Provider industry group. 

Supported independent living (SIL) and support coordination mandatory registration

The Minister for Government Services and the NDIS, the Hon Bill Shorten MP, announced on 16 September 2024 the registration of all platform providers, supported independent living (SIL) and support coordinators providers as a priority, to strengthen the quality and safety of supports.

The NDIS Commission’s Regulatory Reform Roadmap shows the activities we have planned to support Government reform priorities over the next 12 months. No changes or transition to mandatory registration will occur before 1 July 2025.

To progress mandatory registration of SIL and support coordination, the NDIS Commission is consulting on:

  • Changes to registration requirements and arrangements
  • Implementation and transition approaches
  • Understanding practical implications for participants, their supporters and providers.

This work builds on previous engagement through:

  • Recently undertaken consultations to inform the development of new NDIS Practice Standards for SIL
  • The Own Motion Inquiry into Support Coordination and Plan Management, which identified quality and safeguarding improvements
  • The Own Motion Inquiry into Aspects of Supported Accommodation, which highlighted the need for stronger oversight of SIL services.

A Consultation paper is available here

The purpose of this consultation paper is to seek community feedback about the proposed approach to mandatory registration for all providers of supported independent living (SIL) and support coordination. We are seeking your feedback on our proposed options to implementing mandatory registration, and how we can manage the transition to these arrangements.

Have your say on SIL and support coordination mandatory registration. Submissions open to 7 March 2025.

There are two ways that you can provide a submission:


From 2025, the NDIS Commission will also consult on these proposed changes via targeted consultations.
 

Stay up to date 

Everyone will have the opportunity to provide feedback to the NDIS commission during the consultation period. If you wish to be notified about upcoming consultations, please register.

Enquire about Regulatory Reform Consultation

Related resources

NDIS Commission Regulatory Reform Roadmap - 20 November 2024

Consultation paper on NDIS Act (Bill No. 2)

Easy read: Consultation paper on NDIS Act (Bill No. 2)

Submission Form - NDIS Act (Bill No. 2) Quality and Safeguarding Measures

Frequently Asked Questions on NDIS Act (Bill No. 2) for quality and safeguard amendments

Platform Providers mandatory registration - Consultation paper November 2024

Easy read: Consultation paper on Platform Providers mandatory registration

Supported independent living (SIL) and support coordination mandatory registration - Consultation paper November 2024

Easy read: Consultation paper on supported independent living (SIL) and support coordination mandatory registration