Western Australia

Map of Australia with Western Australia highlighted From 1 December 2020, the NDIS Quality and Safeguards Commission will start managing quality and safeguards in Western Australia.

The Government of Western Australia has announced this deferral of Western Australia’s transition to the NDIS to allow providers to focus on critical support issues for people with disability during the COVID-19 recovery period. 

Until 1 December, your current state or territory requirements for quality and safeguards will continue to apply. The links at the bottom of this page may be helpful.


Provider information session

Unfortunately, due to current health and safety concerns around COVID-19, we are unable to deliver face-to-face information sessions for providers in Western Australia.

We are continuing to monitor the situation, and will announce details of information sessions as soon as possible.

Links for Western Australia

Health and Disability Services Complaints Office (HaDSCO)

Telephone: 1800 813 583
Email: mail@hadsco.wa.gov.au
Website: hadsco.wa.gov.au

Western Australia Consumer Protection

Telephone: 08 6552 9596, or 1300 30 40 54
Email: consumer@dmirs.wa.gov.au
Website: commerce.wa.gov.au/consumer-protection

Commonwealth Ombudsman

Telephone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au