Victoria

Map of Australia with Victoria highlightedFrom 1 July 2019, the NDIS Quality and Safeguards Commission started managing quality and safeguards in Victoria.

The NDIS Commission Victorian office is located at:

913 Whitehorse Road
Box Hill VIC 3128

 

Past provider information sessions

In April and June 2019, the NDIS Commission held introductory information sessions in Victoria. For those who could not attend the information sessions in person, the NDIS Commission held a webinar. 

Watch the video recording of the June 2019 webinar

Provider Information Sessions 2019: Q&A Compendium

View the June 2019 introductory information session presentation slides

Watch a video recording of the April 2019 Melbourne introductory information session

View the April 2019 introductory information session presentation slides

Provider Information Sessions 2019: Behaviour Support Q&A Compendium

More information

Links for Victoria

Disability Services Commissioner

Telephone: 1800 677 342
Email: complaints@odsc.vic.gov.au
Website: odsc.vic.gov.au

Mental Health Complaints Commissioner

Telephone: 1800 246 054 (free call from landlines) or 03 9032 3328
Email: info@mhcc.vic.gov.au
Website: mhcc.vic.gov

Contacts regarding the use of Restrictive Practices

Telephone: Senior Practitioner Disability 03 9096 8427
Email: RIquestions@dhhs.vic.gov.au

NDIS Guide to Suitability

Website: providertoolkit.ndis.gov.au/key-resources

Ombudsman Victoria

Telephone: 1800 806 314
Website: ombudsman.vic.gov.au

Consumer Affairs Victoria

Telephone: 1300 55 81 81
Website: consumer.vic.gov.au

Commonwealth Ombudsman

Telephone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au

Publications and Resources

Website: https://www.vic.gov.au/ndis-quality-and-safeguards