Victoria
From 1 July 2019, the NDIS Quality and Safeguards Commission started managing quality and safeguards in Victoria.
The NDIS Commission Victorian office is located at:
913 Whitehorse Road
Box Hill VIC 3128
Past provider information sessions
In April and June 2019, the NDIS Commission held introductory information sessions in Victoria. For those who could not attend the information sessions in person, the NDIS Commission held a webinar.
Watch the video recording of the June 2019 webinar
Provider Information Sessions 2019: Q&A Compendium
View the June 2019 introductory information session presentation slides
Watch a video recording of the April 2019 Melbourne introductory information session
View the April 2019 introductory information session presentation slides
Provider Information Sessions 2019: Behaviour Support Q&A Compendium
More information
- NDIS Commission Information Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 12 June 2019
- NDIS Commission Information Letter VIC, QLD, TAS, ACT and NT, 12 June 2019
- NDIS Commission Introductory Letter VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 8 May 2019
Links for Victoria
Disability Services Commissioner
Telephone: 1800 677 342
Email: complaints@odsc.vic.gov.au
Website: odsc.vic.gov.au
Mental Health Complaints Commissioner
Telephone: 1800 246 054 (free call from landlines) or 03 9032 3328
Email: info@mhcc.vic.gov.au
Website: mhcc.vic.gov
Contacts regarding the use of Restrictive Practices
Telephone: Senior Practitioner Disability 03 9096 8427
Email: RIquestions@dhhs.vic.gov.au
NDIS Guide to Suitability
Website: providertoolkit.ndis.gov.au/key-resources
Ombudsman Victoria
Telephone: 1800 806 314
Website: ombudsman.vic.gov.au
Consumer Affairs Victoria
Telephone: 1300 55 81 81
Website: consumer.vic.gov.au
Commonwealth Ombudsman
Telephone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au