Victoria

From 1 July 2019, the NDIS Quality and Safeguards Commission started managing quality and safeguards in Victoria.

The NDIS Commission Victorian office is located at:

Victorian State Director

Samantha Dooley is Victoria’s State Director. Commencing in December 2021, Sam has a strong background in state-based complaints and oversight having recently worked at the Disability Services Commissioner for over seven years and acting in the role of Deputy Commissioner for the last two years. Sam has worked in the disability sector for 30 years in a variety of paid and voluntary roles including accommodation, employment, education and training, Community Visitors program, case management, Disability Support Register and complaints resolution. Sam holds a Bachelor of Art (Disability) and Post graduate diploma of Education & Training (TAFE).

COVID-19 guidance

During the COVID-19 pandemic, we have issued a number of alerts to registered NDIS providers across Australia.

We have also issued the following alerts only to providers in Victoria:

Past provider information sessions

In April and June 2019, the NDIS Commission held introductory information sessions in Victoria. For those who could not attend the information sessions in person, the NDIS Commission held a webinar.

Watch the video recording of the June 2019 webinar

Provider Information Sessions 2019: Q&A Compendium

View the June 2019 introductory information session presentation slides

Watch a video recording of the April 2019 Melbourne introductory information session

View the April 2019 introductory information session presentation slides

Provider Information Sessions 2019: Behaviour Support Q&A Compendium