Registered providers

The National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission is a national independent body working with NDIS providers to deliver a consistent approach to the quality and safety of services and supports delivered to participants.

The NDIS Commission’s registration and regulatory system reduces duplication and streamlines quality and safeguards functions into a single body. This NDIS Commission is working closely with the NDIA and the states and territories to help make the transition as smooth as possible.

The NDIS Commission has been operating in New South Wales (NSW) and South Australia (SA) since 1 July 2018.

Through a staged rollout, the NDIS Commission will commence operations on:

  • 1 July 2019 in the Australian Capital Territory (ACT), Northern Territory (NT), Queensland (QLD), Tasmania (TAS) and Victoria (VIC)
  • 1 July 2020 in Western Australia

Until the NDIS Commission begins operating in each state and territory, the National Disability Insurance Agency (NDIA) will continue to manage provider registrations for that area.

If you would like to learn more before the NDIS Commission launches in your location, information about start dates, information sessions and provider responsibilities is available.

Registered NDIS providers in NSW and SA

For existing registered NDIS service providers in New South Wales and South Australia:

  • your registration was automatically transferred from the National Disability Insurance Agency (NDIA) to the NDIS Commission on 1 July 2018
  • you must renew your registration within the date shown on your certificate of registration to maintain your registration status with the NDIS Commission
  • if you need to change any aspect of your existing registration, please contact the NDIS Commission to discuss making a variation to your registration.

New provider registrations in NSW and SA

To register as an NDIS provider in NSW and/or SA, complete the online registration application.

If you applied to the NDIA for registration in NSW and/or SA and were not approved prior to 1 July 2018, you will need to submit a new online registration application directly to the NDIS Commission.

NDIS providers in the ACT, NT, QLD, TAS, and VIC

If you are an existing provider registered with the NDIA your registration will automatically transfer from the NDIA to the NDIS Commission when the NDIS Commission begins operating in your state or territory. You do not need to do anything for this to happen. However, we encourage you to review your contact details and registration groups in the NDIA’s myplace provider portal to ensure we transfer the correct information.

NDIS providers who operate in multiple states or territories

The NDIS Commission currently operates in NSW and SA only. To deliver services to certain NDIS participants living in these states, you may need to register with the NDIS Commission and adhere to the NDIS Commission requirements. Understand more about why you may need to register.

Until the NDIS Commission start date specified for the other states and territories of Australia, you will need to maintain your registration with the NDIA and continue to meet the existing state and territory quality and safeguards requirements. This may mean you hold some registrations with the NDIA and some with the NDIS Commission until the NDIS Commission begins operating in your state or territory.

New NDIS providers

The National Disability Insurance Agency (NDIA) will continue to manage provider registrations and renewals until the NDIS Commission begins operating in your state or territory. Find out more on the new providers page.