Northern Territory
From 1 July 2019, the NDIS Quality and Safeguards Commission started managing quality and safeguards in the Northern Territory.
Level 3, Jacana House
39-41 Woods Street
Darwin NT 0800
Open 8:00am to 4:30pm Monday to Friday excluding public holidays
Northern Territory State Director
Robyn Westerman is Northern Territory State Director. Robyn has extensive experience working in the health, mental health and disability services sectors in the Northern Territory – spanning 30 years in remote Indigenous communities, and regional centres and includes hands-on clinical and operational experience as well as Management and Executive level experience in disability services.
COVID-19 guidance
During the COVID-19 pandemic, we have issued a number of alerts to registered NDIS providers across Australia.
We have also issued the following alerts only to providers in the Northern Territory:
- New requirements relating to vaccination of disability workers in the Northern Territory (15 October 2021)
- Three-day lockdown in the Greater Darwin and Katherine regions (17 August 2021)
- Northern Territory lockdown
Past provider information sessions
In March, April, and June 2019, the NDIS Commission held introductory provider information sessions in the Northern Territory.
Watch the video recording of the June 2019 webinar
Provider Information Sessions 2019: Q&A Compendium
View the June 2019 introductory information session presentation slides
Watch the video recording of the March 2019 Darwin session
Watch the video recording of the April 2019 Alice Springs session
View the April 2019 introductory information session presentation slides
Provider Information Sessions 2019: Behaviour Support Q&A Compendium
More information
- NT and WA Emergency response planning and execution (25 February 2022)
- NDIS Commission Information Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 12 June 2019
- NDIS Commission Information Letter VIC, QLD, TAS, ACT and NT, 12 June 2019
- NDIS Commission Introductory Letter VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 8 May 2019
Links for Northern Territory
Health and Community Services Complaints Commission
Telephone: 1800 004 474
Email: hcscc@nt.gov.au
Website: hcscc.nt.gov.au
Northern Territory Consumer Affairs
Telephone: 08 8999 1999, or 1800 019 319
Email: consumer@nt.gov.au
Website: consumeraffairs.nt.gov.au
Commonwealth Ombudsman
Telephone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au
Office of the Children’s Commissioner
Telephone: 1800 259 256
Email: occ@nt.gov.au
Website: www.occ.nt.gov.au
Office of the Public Guardian
Telephone: 1800 810 879
Email: public.guardian@nt.gov.au
Website: publicguardian.nt.gov.au
Anti discrimination Commission / Community visitor Program
Telephone: 1800 813 846
Email: antidiscrimination@nt.gov.au
Website: www.adc.nt.gov.au/
Community visitor program
Telephone: 1800 021 919
Email: cvpprogramadc@nt.gov.au
Website: cvp.nt.gov.au