New South Wales

Map of Australia with New South Wales highlightedSince 1 July 2018, the NDIS Quality and Safeguards Commission has managed quality and safeguards in New South Wales.

To contact the NDIS Commission please refer to the Contact us page, or visit the New South Wales Office at:

Level 1
121 Henry Street
Penrith NSW 2750

State Director NSW and ACT

Christine Regan has worked at the NDIS Quality and Safeguards Commission since it commenced in July 2018. Her current role is State Director NSW and ACT. Previously, Christine spent over four years at the NSW Ombudsman’s Office on the Rights Project for People with Disability and as a senior investigator within the Complaints Team. For 16 years, Christine worked as a Senior Policy Officer for the NSW Council of Social Service NCOSS in the areas of disability and ageing, where she also convened consultative groups of people with disability, Aboriginal and Torres Strait Islander people, and older people. Christine has served on the Anti-Discrimination Board of NSW and on the executive Boards of the NSW Council for Intellectual Disability and the National Council on Intellectual Disability (now Inclusion Australia). Christine is the proud mother of three adult children. Importantly in her career, Christine credits her daughter Erin, who has Down syndrome, as her motivator and her educator.

More information


Links for New South Wales

NSW Ombudsman

Telephone: 02 9286 1000, or 1800 451 524 (outside Sydney metro)

Fair Trading NSW

Telephone: 13 32 20

Commonwealth Ombudsman

Telephone: 1300 362 072

SafeWork NSW

Telephone: 13 10 50

Workers have the right to be safe whilst supporting participants and participants benefit from having workers who feel safe and supported. SafeWork NSW is the work health and safety regulator in NSW and has a range of advice and information which helps businesses, including participants who engage workers to create safe workplaces. For information about working safely go to: