Provider Newsletters
These newsletters have been developed to keep you informed of NDIS Commission news and support you in meeting your obligations in providing safe and quality services to people with disability.
- September 2020 - Provider Newsletter
- June 2020 - Provider Newsletter
- April 2020 Provider Newsletter (COVID-19)
- February 2020 Provider Newsletter
- December 2019 Provider Newsletter
- September 2019 Provider Newsletter
- July 2019 Provider Newsletter
- May 2019 Worker Orientation Module Introduction
- March 2019 Provider Newsletter
- December 2018 Provider Newsletter
Behaviour Support Provider Newsletters
- December 2019 Behaviour Support Provider Newsletter
- October 2019 Behaviour Support Provider Newsletter
- July 2019 Behaviour Support Provider Newsletter - NSW and SA
- July 2019 Behaviour Support Provider Newsletter - VIC, QLD, TAS, ACT and NT
Provider Alerts - Coronavirus (COVID-19)
These alerts contain important information for NDIS providers about Coronavirus.
- Preparedness and response plan for Tasmanian providers (23 October 2020)
- Updates to Victorian Public Health Directions in residential settings (22 October 2020)
- Outbreak response resources for Queensland providers in disability accommodation settings (16 October 2020)
- Chadstone, Kilmore and Shepparton outbreaks (15 October 2020)
- Webinar on 7 October: Infection prevention and control for the disability support sector (2 October 2020)
- Revised risk categories for PPE guidance for Queensland (29 September 2020)
- Updates to Public Health Directions for Queensland (25 September 2020)
- Updated NSW Health guidance for residential disability services and in-home support providers (25 September 2020)
- Revised risk categories for PPE guidance for Queensland (21 September 2020)
- Updates to Public Health Directions for Queensland (18 September 2020)
- Accessing, using, and claiming for PPE in Victoria (18 September 2020)
- Guidance for providers on Victoria’s roadmap for reopening (11 September 2020)
- Pandemic response guidance and updates to Public Health Directions for Queensland (31 August 2020)
- Guidelines on the rights of people with disability in health and disability care (26 August 2020)
- Fact sheets about Queensland’s Public Health Directions (26 August 2020)
- Victoria DHHS guidance about furloughing staff (25 August 2020)
- Queensland Chief Health Officer Directions - Disability Accommodation Services (22 August 2020)
- Planning resource for people with disability (14 August 2020)
- Updated Victoria DHHS guidance about eye protection and P2/N95 respirators (14 August 2020)
- Updated NSW Health guidance for residential disability services and in-home support providers (14 August 2020)
- Workplace Directions from Victoria’s Public Health Commander (6 August 2020)
- Webinar on 4 August: What stage 4 restrictions mean for Victorian disability services (3 August 2020)
- Preparing for and managing a COVID-19 outbreak in Victoria and New South Wales (30 July 2020)
- NSW Health guidance for all residential disability outlets (20 July 2020)
- New guidance on PPE use by disability workers in Victorian COVID-19 hotspots (17 July 2020)
- Reminder of COVID-19 reporting obligations (13 July 2020)
- Guidance on using personal protective equipment (PPE) for disability support workers (7 July 2020)
- Guidance from the Australian Government Department of Health (27 May 2020)
- Guidance on preventing, preparing for and dealing with a COVID-19 outbreak (13 May 2020)
- Advice for people with disability (7 May 2020)
- Changes to student visa work conditions for workers of registered NDIS providers (30 April 2020)
- FAQs for all stakeholders and information for NDIS participants (28 April 2020)
- Management and Operational Plan for People with Disability (20 April 2020)
- Further assistance for organisations, people and households (9 April 2020)
- Adjusting supports and reducing infection risk (3 April 2020)
- Practice Alert: Influenza (flu) vaccine from mid-April 2020 (2 April 2020)
- Fact sheet: Information for providers on the use of Personal Protective Equipment (31 March 2020)
- Fact sheet: Behaviour support and restrictive practices (31 March 2020)
- Supporting providers to respond (31 March 2020)
- Assistance for organisations (26 March 2020)
- Information for support workers and access to PPE (24 March 2020)
- Business continuity planning (19 March 2020)
- Online training module for support workers (17 March 2020)
- Provider obligations and COVID-19 health information (9 March 2020)
- Information about the novel coronavirus outbreak (7 February 2020)
Provider Alerts
These alerts are relevant to providers offering specific kinds of support.
- Compliance with the Fair Work Act (21 September 2020)
- Providing a safe environment for NDIS Participants – September 2020 update
- New Reportable Incident Resources (15 September 2020)
- National worker screening arrangements (1 July 2020)
- Providing a safe environment for NDIS Participants – update
- Providing a safe environment for NDIS Participants
- New process for providing information to the Disability Royal Commission
- NDIS provider information for the Disability Royal Commission
- June 2019 Worker Screening Check Updates - SA
- June 2019 Worker Screening Check Updates - NSW
- May 2019 A Proportionate Approach to Audits
- May 2019 Updates to Audit Scopes for Early Childhood and Therapeutic Supports
Related resources
- NDIS Commission Introductory Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter NSW and SA, 22 May 2018
- Provider Information Letter NSW and SA, 22 June 2018
- Information session presentation for transitioning states and terrritories
- Provider Information Pack