Provider newsletters and alerts

Provider alerts - Coronavirus (COVID-19)

During the COVID-19 pandemic, we have issued a number of alerts to registered providers across Australia. The alerts listed below were issued to all registered NDIS providers. In addition, we have issued separate alerts only to providers in NSW, the Northern Territory, Queensland, South Australia, Tasmania, Victoria and Western Australia, which are available on our webpages for those states.

COVID-19 vaccine

• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (21 July 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (14 July 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (5 July 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (29 June 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (18 June 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (10 June 2021)
• COVID-19 Vaccines: Supporting NDIS participants to understand the vaccination process
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (26 May 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (19 May 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (13 May 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (23 April 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (16 April 2021)
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (9 April 2021)
• COVID-19 Vaccines: New guidance for providers and participants
• COVID-19 Vaccines: Vaccination rollout webinar on 17 March
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (11 March 2021)
• COVID-19 Vaccines: Vaccination toolkit and new webpage for disability providers
• COVID-19 Vaccines: Guidance on informed consent, preparing for the vaccine and restrictive practices
• COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (2 March 2021)
• COVID-19 vaccines roll-out: Updated information from the Australian Government Department of Health
• COVID-19 Vaccines: Safe Work Australia Advice
• COVID-19 Vaccines roll-out: Updated information on the commencement
• COVID-19 Vaccines roll-out: Update on the Implementation Plan
• COVID-19 Vaccines national rollout planning: Follow up on urgent request for information
• COVID-19 vaccines national rollout planning: Reminder of urgent request for information
• COVID-19 vaccines national rollout planning: Urgent request for information

Other COVID-19 alerts

Infection prevention and control

• NSW lockdown / all NDIS providers to monitor local public health directions
• Emergency planning over the festive season
• Personal protective equipment (PPE) buyers guide
• Webinar on 7 October: Infection prevention and control for the disability support sector
• Guidance on using personal protective equipment (PPE) for disability support workers
• Guidance on preventing, preparing for and dealing with a COVID-19 outbreak
• Fact sheet: Information for providers on the use of Personal Protective Equipment
• Information for support workers and access to PPE

Supporting people with disabilitiy

• Support for participants and reminder of NDIS provider obligations
• Guidance on managing behaviours of concern and using restrictive practices during COVID-19
• Guidelines on the rights of people with disability in health and disability care
• Planning resource for people with disability
• Advice for people with disability
• FAQs for all stakeholders and information for NDIS participants
• Management and Operational Plan for People with Disability
• Adjusting supports and reducing infection risk
• Practice Alert: Influenza (flu) vaccine from mid-April 2020
• Fact sheet: Behaviour support and restrictive practices

Your obligations

• Reminder of COVID-19 reporting obligations
• Supporting providers to respond
• Business continuity planning
• Provider obligations and COVID-19 health information

Training and other resources

• Guidance from the Australian Government Department of Health
• Changes to student visa work conditions for workers of registered NDIS providers
• Further assistance for organisations, people and households
• Assistance for organisations
• Online training module for support workers
• Information about the novel coronavirus outbreak