Provider newsletters and alerts
This page contains the following information:
Provider newsletters
These newsletters aim to keep you informed of NDIS Commission news and support you in meeting your obligations in providing safe and quality services to people with disability.
- March 2021
- December 2020
- September 2020
- June 2020
- April 2020 (COVID-19)
- February 2020
- December 2019
- September 2019
- July 2019
- May 2019 (Worker Orientation Module Introduction)
- March 2019
- December 2018
Behaviour support provider newsletters
- December 2020
- December 2019
- October 2019
- July 2019 (NSW and SA)
- July 2019 (VIC, QLD, TAS, ACT and NT)
Provider alerts - Coronavirus (COVID-19)
During the COVID-19 pandemic, we have issued a number of alerts to registered providers across Australia. The alerts listed below were issued to all registered NDIS providers. In addition, we have issued separate alerts only to providers in NSW, Queensland, South Australia, Tasmania, Victoria and Western Australia, which are available on our webpages for those states.
COVID-19 vaccine
- COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (9 April 2021)
- COVID-19 Vaccines: New guidance for providers and participants
- COVID-19 Vaccines: Vaccination rollout webinar on 17 March
- COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (11 March 2021)
- COVID-19 Vaccines: Vaccination toolkit and new webpage for disability providers
- COVID-19 Vaccines: Guidance on informed consent, preparing for the vaccine and restrictive practices
- COVID-19 Vaccines: Australian Government Department of Health Disability Provider Alert (2 March 2021)
- COVID-19 vaccines roll-out: Updated information from the Australian Government Department of Health
- COVID-19 Vaccines: Safe Work Australia Advice
- COVID-19 Vaccines roll-out: Updated information on the commencement
- COVID-19 Vaccines roll-out: Update on the Implementation Plan
- COVID-19 Vaccines national rollout planning: Follow up on urgent request for information
- COVID-19 vaccines national rollout planning: Reminder of urgent request for information
- COVID-19 vaccines national rollout planning: Urgent request for information
Other COVID-19 alerts
Infection prevention and control
- Emergency planning over the festive season
- Personal protective equipment (PPE) buyers guide
- Webinar on 7 October: Infection prevention and control for the disability support sector
- Guidance on using personal protective equipment (PPE) for disability support workers
- Guidance on preventing, preparing for and dealing with a COVID-19 outbreak
- Fact sheet: Information for providers on the use of Personal Protective Equipment
- Information for support workers and access to PPE
Supporting people with disabilitiy
- Guidance on managing behaviours of concern and using restrictive practices during COVID-19
- Guidelines on the rights of people with disability in health and disability care
- Planning resource for people with disability
- Advice for people with disability
- FAQs for all stakeholders and information for NDIS participants
- Management and Operational Plan for People with Disability
- Adjusting supports and reducing infection risk
- Practice Alert: Influenza (flu) vaccine from mid-April 2020
- Fact sheet: Behaviour support and restrictive practices
Your obligations
- Reminder of COVID-19 reporting obligations
- Supporting providers to respond
- Business continuity planning
- Provider obligations and COVID-19 health information
Training and other resources
- Guidance from the Australian Government Department of Health
- Changes to student visa work conditions for workers of registered NDIS providers
- Further assistance for organisations, people and households
- Assistance for organisations
- Online training module for support workers
- Information about the novel coronavirus outbreak
Provider alerts
These alerts are not related to COVID-19, but are relevant to providers offering specific kinds of support.
- Western Australia emergency response planning and execution (10 April 2021)
- Transitions of care between disability services and hospitals (6 April 2021)
- Epilepsy management provider alert (24 March 2021)
- Polypharmacy practice alert (08 March 2021)
- Medicines associated with swallowing problems practice alert (25 February 2021)
- Dysphagia, safe swallowing and mealtime management practice alert (16 February 2021)
- Transitional arrangements for behaviour support plans - WA (4 February 2021)
- NDIS Worker Screening Check and Database (1 February 2021)
- Compliance with the Fair Work Act (21 September 2020)
- Providing a safe environment for NDIS Participants – September 2020 update
- New Reportable Incident Resources (15 September 2020)
- National worker screening arrangements (1 July 2020)
- Providing a safe environment for NDIS Participants – update
- Providing a safe environment for NDIS Participants
- New process for providing information to the Disability Royal Commission
- NDIS provider information for the Disability Royal Commission
- June 2019 Worker Screening Check Updates - SA
- June 2019 Worker Screening Check Updates - NSW
- May 2019 A Proportionate Approach to Audits
- May 2019 Updates to Audit Scopes for Early Childhood and Therapeutic Supports
Related resources
- NDIS Commission Introductory Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter NSW and SA, 22 May 2018
- Provider Information Letter NSW and SA, 22 June 2018
- Information session presentation for transitioning states and terrritories
- Provider Information Pack